Customer Requirements
A Russia engineering services plant needed to purchase 2 sets of custom handling manipulators. The customer raised the following strict requirements:
- Must be strictly produced according to production drawings
- Material specifications must be strictly controlled
- Key dimension tolerances must be precise
- Need on-site acceptance support
- Provide detailed inspection data
Our Execution Strategy
1. Deep Communication in Early Stage
During project initiation, we:
- Multiple technical communications with customer
- Detailed confirmation of all technical parameters
- Clear definition of acceptance standards and requirements
- Formulation of detailed production plan
2. Strict Drawing-Based Production
During production manufacturing, we implemented:
- 100% production according to approved drawings
- Setting control points for critical processes
- Process inspection and recording
- Timely feedback and handling of issues
3. Strict Quality Control
During quality control, we ensured:
- 100% inspection of material incoming
- Precision measurement of key dimensions
- Strict control of welding quality
- Comprehensive testing and inspection of final assembly
4. Perfect Acceptance Support
During delivery acceptance, we provided:
- Detailed inspection checklist and testing plan
- Complete inspection records and test reports
- Professional on-site acceptance support
- Sufficient spare parts and technical materials
Project Execution Timeline
| Phase | Time | Key Activities |
|---|---|---|
| Needs Confirmation | Day 1-5 | Deep communication, confirm all technical parameters |
| Solution Design | Day 6-10 | Drawing design and confirmation |
| Material Procurement | Day 11-15 | Strictly purchase according to specifications |
| Production Manufacturing | Day 16-45 | Strictly produce according to drawings, process control |
| Quality Inspection | Day 46-50 | Comprehensive inspection and testing |
| Documentation Preparation | Day 51-53 | Inspection data and testing videos |
| Delivery Shipment | Day 54-60 | Logistics transportation and customs clearance |
| On-Site Acceptance | Day 65+ | Acceptance support and training |
Strict Material Specification Control
Material Procurement Control
- Supplier Qualification Review: Yes
- Material Proof Document Verification: Yes
- Incoming Inspection: 100% execution
- Unqualified Material: Strict return or exchange
Key Material Requirements
- Steel Plate: Q345B, thickness tolerance ±0.1mm
- Alloy Steel: 40Cr, strictly purchase according to national standards
- Welding Materials: Matching base metal
- Standard Parts: 8.8 grade or above
Drawing-Based Production Implementation
Production Preparation
- Drawing Handover Meeting: Yes
- Process Document Compilation: Yes
- Special Tooling Preparation: Yes
- Quality Plan Formulation: Yes
Production Control
- Strictly Process According to Drawing Dimensions: Yes
- First Article Confirmation: Yes
- Process Inspection Records: Complete
- Unqualified Products: Marked and isolated
Accuracy Control Measures
- Precision Equipment Use: Yes
- Reasonable Fixturing Plan: Yes
- Temperature Control (Constant temperature workshop): Yes
- Measuring Tool Calibration: Yes
Quality Inspection System
Three-Inspection System
- Self-Inspection: Operator 100% self-inspection
- Mutual Inspection: Downstream process inspecting upstream
- Special Inspection: Quality inspector special inspection on critical processes
Inspection Records
- Inspection Items: Complete
- Inspection Data: Accurate
- Records Clear: Traceable
- Abnormalities: Timely handling
Non-Destructive Testing
- Ultrasonic Testing (UT): Critical weld seams
- Magnetic Particle Testing (MT): Surface defects
- Hardness Testing: After heat treatment
- Penetrant Testing (PT): Suspected locations
On-Site Acceptance Support
Acceptance Preparation Checklist
✓ Inspection Record Book (Complete)
✓ Test Report (Detailed)
✓ Material Certificate (Complete and valid)
✓ Certificate of Conformity (Stamped)
✓ User Manual (Chinese, English, Russian)
✓ Spare Parts List (Accurate)
✓ Test Video (High definition)
On-Site Acceptance Flow
- Visual Inspection: Surface quality, weld seam appearance
- Dimension Inspection: Key dimension measurement verification
- Material Verification: Spectral analysis or material proof
- Function Testing: No-load, rated load testing
- Accuracy Testing: Positioning accuracy, repeatability
- Overload Test: 125% rated load
- Continuous Operation: Testing stability and reliability
Customer Feedback
The Russia customer stated:
"We are very satisfied with this cooperation. You strictly produced according to drawings, quality fully met our requirements. On-site acceptance was very smooth, all tests passed on first attempt. The provided inspection data and testing videos were very detailed and professional. We are very satisfied with this cooperation."
Project Success Factors
The success of this project lies in:
✅ Deep early communication, clear requirements
✅ Strict drawing-based production, no deviation
✅ Strict material specification control, no compromise
✅ Comprehensive quality inspection, no omission
✅ Sufficient acceptance support, no evasion
